Privacy Policy

Preface

YOOSEE (hereinafter referred to as "YOOSEE" ,"App" or "application" )is a combination of hardware and software provided by GWELL TIMES(HK)CO.,LIMITED(hereinafter referred to as "we" or "our company" )

Smart hardware device refers to a device that can be controlled and managed in the application after being bound(hereinafter referred to as "device" or "hardware").

We take our users’ privacy very seriously. When you are using our products and services, we may collect and use your relevant information. We intend to explain to you how to collect, use, store and protect this information when you are using our services and how to access, update, control and protect this information based on this Privacy Policy.

This Privacy Policy is closely related to our services you are using.Please read this policy carefully before use, and use our products and services after full understanding and consent. Before you begin using YOOSEE products or services, you will be presented with this Privacy Policy to read and understand thoroughly. Your use of our products or services constitutes your explicit consent to the terms outlined in this policy.

I. How do we collect and use your information

1.1 Information provided by you to us

We will collect and use the minimum amount of your personal information necessary to provide our services effectively. Upon registration, we will explicitly request your email address and phone number, which will be used solely for account verification and communication purposes. We will also specify the use of any additional information collected at the time of collection.If you intend to make full use of various third-party sharing or login functions we provide, you may also obtain some information from your third-party account, including third-party accounts and avatars. The specific purposes and intents of collecting and using other information such as log information, local storage information, photos/videos/audios, WiFi information, memory reading or modification are described in the following. We will apply the technology compliant with regulations to encrypt and store the information with your explicit consent and protect the security of your personal information.

1.2 Our purposes and intents of obtaining information when you are using our services

We will collect information about the services you are using for the following purposes and intents:

• Log information
  When you are using our services, we will automatically collect certain information and store in the server log or write to the external memory of the mobile phone. Such information includes:

  • When an error or exception occurs in using application services
  • When the application is crashed during running, we will write the error log to the external memory, and the user can decide whether to send it to us

• Local storage

  • User screenshots and video files will be stored in the external memory of the mobile phone
  • When the application is running, data cache and user data are stored in the database for local storage.
    

• Location information

  • Get a list of WiFi networks in your location
  • Connect a smart hardware device to the WiFi of your choice.
    

• Reset the route of outgoing calls

  • You can give a call (user) or initiate a video call request by a certain special device. At this time, the application should check the incoming and outgoing status of the mobile calls, and hang up the external video call when there is an incoming or outgoing call.

• Take photos, videos and audio recordings

  • When a video call request is made from another device, the data collected by the camera and microphone should be sent to the device
  • When certain types of devices (such as NVR) supported by the application are added, you can add a new networked device by scanning the QR code, and collect data by calling the camera.

• Read, modify or delete USB storage content

  • When viewing camera data, the app allows the users to take screenshots and save them in the storage medium of the mobile phone, and view the content saved by the users in the app

• View network connection, change network connection and obtain full network access

  • The application should read network information when configuring the network for the camera, and provide the users with limited account system functions

• Receive WLAN multicast

  • The application can detect other cameras in the same LAN, and should exchange data with cameras not added yet through WLAN multicast

• Change system settings

  • The application provides some settings for users, such as auto-start and silent mode for video surveillance.

• List of existing apps

  • Determine whether third-party sharing and payment applications are installed, and call third-party applications when users are using video sharing, payment and other functions

• Software upgrade prompt;

• You are allowed to participate in investigation on our products and services.

1.3 Permissions call details

II. How do we store your personal information

In cases where data transfer is necessary, we will inform you of the legal basis for the transfer and the measures we have taken to secure your data. Your personal information will be retained for a specified period that aligns with the purposes outlined in this Privacy Policy. We will define the retention period and describe the process for data disposal once the period expires.We will apply various security technologies and programs to prevent loss, improper use, unauthorized viewing or disclosure of information. For example, in some services, we will apply encryption technology (such as SSL) to protect the personal information you have provided. However, please understand that due to technical limitations and various possible malicious methods, we cannot guarantee that the information is perfectly safe, even if you spare no effort to strengthen security measures in the Internet industry.

III. How do we share, transfer, and publicly disclose your personal information

3.1 Sharing

• We will not share your personal information with any company, organization or individual, except in the following circumstances:
• 1. We will share your personal information with others with your explicit consent.
• 2. We may share your personal information externally in accordance with laws and regulations, the need for litigation dispute resolution, or the requirements of administrative and judicial authorities in accordance with the laws.
• 3. To the extent permitted by laws and regulations, it is necessary to share your personal information in order to protect the interests, property or safety of YOSEE's affiliates or partners, you or other users, or the public from damage.
• 4. Sharing between affiliates: in cases where our affiliates provide services to you and to us, we may share your personal information with our affiliates. However, we only share necessary personal information, and the processing of your information by related parties is governed by this privacy policy. If the affiliates intend to change the purpose of processing your personal information, they will seek your authorization and consent again.
• 5. Sharing with partners: We will share necessary personal information (or SMS messages or incoming numbers that you report), or summarized information, anonymized information or your other personal information that will not identify you personally (for example, we may tell application developers how many people have installed the applications they have developed) with our suppliers, service providers, consultants, agents, third-party advertisers, application developers, open platforms or other partners only for lawful, legitimate, necessary, specific and clear purposes and for the purposes stated in this policy, with your express authorization and consent, to provide better customer service and user experience. These suppliers, service providers, consultants and agents may provide us with technical infrastructure services, analyze how to use our services, measure the effectiveness of advertisements and services, provide customer services and payment services, conduct academic research and surveys, or provide legal, financial and technical advisory services. For example, we may occasionally invite you to participate in sweepstakes. If you are lucky enough to win the prize, we need to provide your personal information to the logistics service provider in order to send you our prizes or arrange for the partners to provide services. All of our partners have no right to use the shared personal information for other purposes unrelated to products or services.
• For companies, organizations and individuals with whom we share personal information, we will sign strict data protection agreements with them, requiring them to process personal information in accordance with our instructions, this policy and any other relevant confidentiality and security measures.
• Third-party SDK partners and information sharing
• A list of third-party SDKs used, their purposes, and the data they collect will be provided in our application settings for transparency.

3.2 Transfer

• We will not transfer your personal information to any other companies, organizations or individuals, except in the following circumstances:
• 1. With the development of the Company's business, we and our affiliates may conduct M&A, asset transfers or other similar transactions. If the relevant transaction involves the transfer of your personal information, we will require new companies, organizations and individuals that hold your personal information to continue to be bound by this policy, otherwise we will require such companies, organizations and individuals to obtain your authorization and consent again.
• 2. It is required by the laws, regulations, legal procedures, or mandatory government requirements or judicial decisions.
• 3. Transfer with your explicit consent, that is, after obtaining your explicit consent, we will transfer the personal information we have obtained to other parties.

3.3 Disclosure

• We will only publicly disclose your personal information in the following circumstances:
• 1. Your explicit consent has been obtained.
• 2. We may publicly disclose your personal information when required by laws, legal procedures, litigation or government authorities.
• 3. To the extent permitted by laws and regulations, it is necessary to share your personal information in order to protect the interests, property or safety of YOSEE's affiliates or partners, you or other users, or the public from damage.
• 4. Other circumstances stipulated by laws and regulations.
• If personal information that has been de-identified is shared and transferred and the data recipient cannot restore and re-identify the subject of personal information according to laws, which is not categorized into sharing, transfer and public disclosure of personal information, such data can be stored and processed without further notice or your consent.

IV. Your right to manage personal information

4.1 Access and correct your personal information

Detailed instructions on how to access, modify, or delete your personal information will be available in the application's privacy settings.

4.2 Delete your personal information

You have the right to request us to delete your personal information in the following circumstances:

• 1. We have collected your personal information without your explicit consent.
• 2. We have processed your personal information in violation of the laws and regulations.
• 3. We have used and processed your personal information in violation of the agreements with you.
• 4. You have logged out your account, uninstalled, or no longer use our products (or services).
• 5. We stop providing services to you.

You can contact us to request the deletion of your personal information by the methods provided in this privacy policy, and we will reply within 15 working days. When we delete your personal information from the server, we may not delete the corresponding data from the backup system immediately, but we will delete this information when the backup is updated.

4.3 Log off your personal account

You have the right to log out your reputable account. You can perform online operations by accessing the account information in the upper right corner of the "Me" app - "Close the account". If you intend to log out your account, your account will not be used and the related account information will be cleared, and you can no longer use the product functions and services by logging in to the account.

After you have logged out your account, we will no longer provide you with the corresponding products (or services), and delete or anonymize your personal information within 10 working days, except in cases where we are required to save relevant information according to the laws and regulations.

V. How do we process personal information of minors

We attach great importance to the protection of your information. We will not provide products or services based on age, but our products and/services will only be provided to the adults with full capacity for civil conduct according to the nature. Individuals under the age of 18 must obtain and provide verifiable consent from a parent or guardian before using our services. We will implement an age verification process and require parental consent as part of the account creation for minors. If you intend to collect information through our products and/or services or provide us with personal information of the minors to interact with the children, please ensure that you have obtained prior authorization and consent of your statutory guardian.

VI. Changes and revisions to privacy policy

Our privacy policy may change. Without your explicit consent, we will not restrict your rights in accordance with this privacy policy.

For major changes to this privacy policy, we will also provide noticeable notifications (for example, when the software is revised or upgraded, or you log in again, we will promptly notify you in the form of pop-up windows).

The major changes referred to in this policy include but are not limited to:

• 1. Our service model has undergone major changes, such as the purpose of processing personal information, the type of personal information processed, the way of using personal information;
• 2. Major changes have taken place in our control and other aspects, such as owner changes caused by M&A, reorganization, etc.;
• 3. The main objects of personal information sharing, transfer or public disclosure have changed;
• 4. Your right to participate in the processing of personal information and how to exercise it has undergone major changes;
• 5. Our responsible department for handling personal information security, contact information and complaint channels change;
• 6. The personal information security impact assessment report shows that there is a high risk.

VII. How to contact us

For any questions or concerns regarding this Privacy Policy or your personal data, please contact us at

Email: support@gwell.cc

Gwell Times(HK)Co., Limited(技威时代香港有限公司)

Address：RM 1005,10/F,HO KING COMMERCIAL CENTRE, 2-16FA YUEN STREET,MONGKOK,KLN HONGKON

Under normal circumstances, we will respond to your request within 15 working days. We are committed to complying with all applicable privacy laws and regulations, including but not limited to the General Data Protection Regulation (GDPR) for users within the European Union. Our Privacy Policy is designed to meet these legal requirements and protect the rights of our users.

VIII. Effectiveness of privacy policy

This policy will be updated on August 15, 2021, and will come into effect on August 15, 2021.

Our Privacy Policy is subject to regular review and updates to ensure it remains current and compliant with applicable laws and regulations. Any changes will be posted on this page. We encourage you to review the policy regularly for updates.